Organizational Development Firm

Usually these types of organizational development firms are consultants with various tools; most times custom built to reflect their philosophy and management style.  At best they develop a hierarchy of business needs and then try to advise how to solve any issues that have arisen or fill those identified needs.  At worse they are what I like to call “pigeon managers.”  They fly in, crap on everything you’re doing and fly out.

I have found over the years that most of these firms can provide valuable information but the real key is will you follow their instructions when they are not easy to listen to.  let’s face it; we all want to be proud of our company, family, kids, etc.  When a firm like these comes in and evaluates your company and they are critical, most times business owners or CEO’s take those assessments very critically and get offended or upset.

If you have the forethought and good judgment to hire on of the firms, then have an equally amount of character to accept what they tell you and try to follow through with their recommendations.


Chicago Car Buyer

We ran across a company today that was just about the best customer service experience I’ve had in Chicago or anywhere for that matter.  We had a car breakdown and we called this company whose site was cash for car in Chicago.  I have never dealt with them before but they couldn’t have been nicer.  They gave us a price, showed up on time, called ahead of time and even paid us in cash for the car.

Why can’t more companies be like this.  A few weeks ago we bought carpeting from one of the big advertisers in Chicago and Holy God what a terrible experience.  They never showed up after we took the day off.  They then showed up three days later, started the job and left after two hours and came back a week later.

I’m actually hoping one of the kids’ cars breaks down soon so I can call these folks again.  Thank you again!